Privacy policy
DEVENDRA TECHNOLOGIES PRIVATE LIMITED IS THE OWNER OF Wellness Casaa,
At Wellness Casaa, we are committed to protecting your privacy and ensuring the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mental health counseling services.
1. Confidentiality and Disclosure
All information shared during counseling sessions is strictly confidential. We will not disclose your personal or health information without your consent, except in the following circumstances, if required by law or court order, if there is an imminent risk of harm to you or others, if disclosure is necessary to report abuse, neglect, or threats of violence and when consulting with other healthcare professionals for your care (with your consent).
2. Consent
By seeking service on our website, you are hereby consent to collection of personal information, Personal information includes:
According to the Right to Information Act, 2005 or any other law for the time being in force. any of the above information available from a) to e)
In case you are below the age of eighteen please do not share any personal information with us without having permission from your parents or legal guardian.
3. How We Use Your Information
We at Wellness Casaa utilize your information providing counseling and therapeutic services, maintaining accurate health records, maintaining accurate health records, communicating with you regarding appointments, reminders, or updates, processing payments and insurance claims. It is utilized on a lawful basis for legitimate business. Sessions may be used for training and quality purposes. Information received shall not be utilized other than the above-mentioned purposes without the provider being informed.
4. Online Counseling and Telehealth
For online sessions, we use secure platforms that comply with privacy and data protection standards. However, we cannot guarantee security outside our systems (e.g., your internet provider or device.
5. Your Rights
You have the right to:
6. Retention of Records
We will retain your records for the period required by law and professional guidelines.
7. Information collected from website?
When you visit our website, we may collect:
You can control cookie preferences through your browser settings.
8. Disclaimers
Interaction between the Counsellor and client:
- A) Any interaction between counselor and client is strictly professional and between the two. The client should not hold Wellness Casaa responsible for any issues with the Counsellor.
- B) Results of any search you perform on the website for Counsellors, or provision of access to any Counsellor on the basis of your specific request, should not be construed as endorsement by this website of any such particular Counsellor. We make no guarantees, representations or warranties, whether expressed or implied, with respect to professional qualifications, quality of work, expertise of the Counsellor. The search results are based on an object of computer algorithm.
- C) Wellness Casaa shall not be responsible for any breach of service or service deficiency by any Counsellor.
- D) The details about the Counsellor on the website is for general reference purpose only. Any information about the Counsellor outside the Wellness Casaa or website is not the liability of Wellness Casaa or website.